All Systems Operational

About This Site

This page reports on problems that affect multiple customers. If you're encountering an IT problem that is not displayed here, please contact us to let us know.

Phone: 1300 724 817
Email: support@sigmatech.com.au

Please note that it can take a few minutes between reports of a fault and this page being updated. Consider subscribing for automatic notifications by clicking the button above.

You can check to see if other providers are also affected at these links:
Google: https://downdetector.com.au/status/google/
NBNco: https://downdetector.com.au/status/nbnco/
Telstra: https://downdetector.com.au/status/telstra/
Optus: https://downdetector.com.au/status/optus/

Cloud Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connections Operational
90 days ago
99.98 % uptime
Today
Telephone PBX & Fax Operational
90 days ago
99.99 % uptime
Today
PBX & Fax Server Operational
90 days ago
100.0 % uptime
Today
Voice Gateway Operational
90 days ago
99.98 % uptime
Today
Website Hosting & DNS Operational
90 days ago
99.97 % uptime
Today
Support Mailbox & Ticketing System Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 - Email, Sharepoint, OneDrive Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Jul 31, 2026

No incidents reported today.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Resolved - No further issues reported.
Jul 20, 17:35 AEST
Monitoring - The issue has been identified as a configuration change relating to new voice gateways which was implemented last week.

Outbound calling has now been fully restored.

We've now rolled back the change and will investigate the cause further prior to re-applying.

We sincerely apologise for the inconvenience and thank you for your patience.

Jul 20, 15:08 AEST
Investigating - We are investigating reports of some outbound calls failing.

Outbound calls are able to be dialled, but the call does not connect. The recipient answers, but it doesn't connect to the caller.

Inbound calls appear to be working.

We will provide another update on or before 3:00pm AEST.

Jul 20, 14:22 AEST

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.