All Systems Operational

About This Site

This page reports on problems that affect multiple customers. If you're encountering an IT problem that is not displayed here, please contact us to let us know.

Phone: 1300 724 817
Email: support@sigmatech.com.au

Please note that it can take a few minutes between reports of a fault and this page being updated. Consider subscribing for automatic notifications by clicking the button above.

You can check to see if other providers are also affected at these links:
Google: https://downdetector.com.au/status/google/
NBNco: https://downdetector.com.au/status/nbnco/
Telstra: https://downdetector.com.au/status/telstra/
Optus: https://downdetector.com.au/status/optus/

Uptime over the past 90 days. View historical uptime.
Cloud Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Internet Connections Operational
90 days ago
99.98 % uptime
Today
Telephone PBX & Fax Operational
90 days ago
100.0 % uptime
Today
PBX & Fax Server ? Operational
90 days ago
100.0 % uptime
Today
Voice Gateway ? Operational
90 days ago
100.0 % uptime
Today
Website Hosting & DNS Operational
90 days ago
100.0 % uptime
Today
Support Mailbox & Ticketing System Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 - Email, Sharepoint, OneDrive Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
QLD-wide NBN internet outage
Resolved - The affected hardware has been replaced.
May 6, 19:00 AEST
Monitoring - At 8:30am this morning a fault was identified with internet service authentication due to a hardware failure at an upstream carrier. This fault affected all NBN services in QLD.

At 8:52am the fault was rectified by switching to backup authentication. The affected hardware will be replaced.

Affected internet services are now back online. If you are still unable to connect to the internet, please restart your modem by unplugging the power and reconnecting it. This will trigger an authentication attempt.

Alternatively, please contact our helpdesk on 1300 724 817 and we can assist you.

We apologise for the inconvenience caused and thank you for your patience while we worked to resolve the problem.
May 6, 09:07 AEST
May 5, 2025

No incidents reported.

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